1. Information Collection
- Personal Information: We may collect personal information such as name, address, email, and phone number when users register, place orders, or contact customer service.
- Non-Personal Information: We may collect non-personal information related to users' visits to our website, such as browser type, access times, and pages viewed.
2. Information Use
- Service Provision: We use the collected information to process orders, provide customer support, and improve our products and services.
- Marketing Activities: We may use users' contact information to send product updates, promotional information, and market research surveys. Users can choose not to receive these communications.
- Data Analysis: We aggregate and analyze non-personal information to understand users' needs and behaviors and optimize the user experience.
3. Information Sharing
- Third-Party Service Providers: We may share user information with third-party service providers who offer payment processing, logistics, and data analysis services. These third parties must adhere to strict confidentiality obligations.
- Legal Requirements: We may disclose user information when required by law or government authorities.
4. Information Protection
- Security Measures: We implement various security technologies and procedures to protect user information from unauthorized access, use, or disclosure.
- Information Retention: We retain user information only for the necessary period to fulfill the purposes for which it was collected.
5. User Rights
- Access and Update: Users have the right to access and update their personal information to ensure its accuracy.
- Deletion Requests: Users have the right to request the deletion of their personal information unless we are required to retain it by law.
6. Changes to Privacy Policy
- Policy Updates: We may update the privacy policy as needed and post the updated version on our website.
- User Notification: If there are significant changes, we will notify users via email or website notice.