Term Conditions Page

Welcome to our cross-border e-commerce platform. By using our website and services, you agree to comply with the following terms and conditions. If you do not agree with these terms, please do not use our website.

1. Terms of Use

  1. Account Registration: Users must provide accurate and truthful personal information during registration and are responsible for the security of their accounts. Any unauthorized use of the account should be reported to us immediately.
  2. Website Use: Users shall not use the website for any illegal or unauthorized activities, including but not limited to infringing others' rights, posting false information, and distributing malicious software.

2. Orders and Payments

  1. Order Confirmation: Upon placing an order, we will confirm it via email. If the product is out of stock or the order cannot be completed for other reasons, we will notify the user promptly and process a refund.
  2. Payment Methods: We support various payment methods. Users must ensure the accuracy of the information provided during payment.

3. Shipping

  1. Shipping Time: We will ship the products within the specified time after order confirmation. If there are delays due to special reasons, we will notify the user promptly.
  2. Logistics Tracking: Users can track the shipping status of their products in real-time using the provided tracking number.

4. Returns and Refunds

  1. Return Policy: We offer a detailed return policy. Users must request a return within 15 days of receiving the product and ensure it is unused and in its original packaging.
  2. Refund Processing: We will process the refund within 5 working days after receiving and verifying the returned product.

5. Intellectual Property

  1. Copyright Notice: All content on this website, including text, images, logos, and designs, is owned by us or relevant rights holders and is protected by copyright law. Users may not copy, modify, distribute, or use the content for commercial purposes without authorization.
  2. Trademark Use: Users may not use our or third-party trademarks, logos, or other proprietary marks without authorization.

6. Limitation of Liability

  1. Website Content: We strive to ensure the accuracy and completeness of the website content but do not assume responsibility for errors or omissions.
  2. Service Interruption: We are not liable for service interruptions caused by technical issues, maintenance, or other reasons but will endeavor to restore service promptly.

7. Governing Law

These terms and conditions are governed by applicable laws. Any disputes arising from the use of the website shall be submitted to the relevant judicial authorities for resolution.